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Scott’s deep-dive into experience design began over 30 years ago. Today Scott’s still driven by his passion for visitor experiences and thrives on helping organisations engage their community through designing meaningful, engaging and memorable experiences, anchored to purpose.
Prior to establishing Kelp Creative in 2019, Scott was General Manager Visitor Experiences at Melbourne Zoo and responsible for all aspects of the onsite experience including the Interpretation, Visitor Services, Learning Experiences and Programs and Events teams.
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It is this foundation interpretation and visitor experiences that sets Kelp Creative apart - creating memorable, engaging and holistic visitor experiences that are firmly anchored to an organisation’s vision and purpose.
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Scott has extensive experience in developing interpretive plans and frameworks, strategic plans, visitor experiences, stakeholder engagement, interpretive content and signage, community engagement, play spaces, interpretive training, behaviour change campaigns and face-to face experiences. Scott is a visitor experience specialist.
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Contact Scott at Kelp Creative to discuss creating a plan, framework or experience anchored to your organisation's purpose.
PLANS AND FRAMEWORKS
Craft a compelling story and experience
or your audience or community
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Interpretation and experience planning for sites, spaces and trails.
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​Planning all interpretive media such as graphics, signage, audio visual, interactives and sculpture.
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Wholistic approach to nature and culture heritage storyelling with comprehensive stakeholder engagement.
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DESIGN AND DELIVERY
Taking projects from concept through to implementiation.
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Facilitate interpretive design including writing engaging content.
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Craft meaningful and engaging visitor experience using a range of interpretive approaches beyond just signs.
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Engage and collaborate with First Nations communities, artists, designers, architect, scientists, curators and historians.
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CAPACITY BUILDING
Enhance your capacity to deliver engaging interpretive and visitor experiences
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Create interpretive plans and frameworks that drive meaningful visitor experiences.
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Assess and align visitor experience operations with organisational strategy.
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Enhance staff interpretive skills through training, tools and frameworks.